Made an appointment, everything happened on time, staff was friendly, good service, good experience!
I knew what I wanted from viewing their webpage. I was shown it, drove it and was completely satisfied, so I bought it! John Florence and David Pulliam took care of all my needs in an efficient manner. J.D. Jones likewise. We have done business at Goodman's for many years and ALWAYS been a satisfied customer. I am quite sure I will remain one!
Even tho my appointment made online didn't show up, they took me right in and serviced my truck quickly
They were wonderful at the Goodman Chevrolet Dealership. I originally took my car to a dealership in Bowling Green, KY, and they said nothing was wrong, I knew something was wrong. I called Chevrolet and received a Case Number. I then took my car to Goodman Chevrolet in Glasgow, KY and they were excellent. They found what was wrong with my car and fixed it!
And, I even got to visit with a former student who works there, Amy Rutherford as I knew her, so that was just "icing on the cake"!
My daughter purchased her first car ever from Goodman. Our sales person was very good. But...I bought the extended warranty. After everything was paid that was the end of decent service. We waited forever for the warranty information and had to call multiple times. Mr. Johnson was the person who we were supposed to talk to. He NEVER returned our calls. Somehow we got connected to a parts guy and even though this was not his area he told us he would do everything to help us. He gave us the number for the warranty service. Mr. Johnson is horrible. Less than one month the vehicle started pouring water into the passenger side when it rained. We found out this was a problem they had to fix with a special rubber seal. We were told we had the BEST warranty bumper to bumper by Mr. Johnson. Well well did not. It was not covered. Called the manager 3 times and finally had to leave a message. I was told by the receptionist she was there but for some reason was not answering her phone. I did not expect to get a call back and I did not get one. So... they lie, they take tour money and then blow you off. I would give them ZERO stars but this will not post if I tried to do that. They DO NOT CARE ABOUT CUSTOMER SERVICE!!!!
Goodman Chevrolet Cadillac Nissan is a US Car Dealer based in Glasgow, Kentucky. Goodman Chevrolet Cadillac Nissan is located at 1003 Happy Valley Rd, Glasgow, KY 42141, USA.
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