Elevator door needs some servicing!
Rooms are nice! Employees are friendly and very helpful. Pool is refreshing.
Communication between employees could use some help. They are all very friendly and strive to be accommodating but sometimes information is not passed down.
The customer service was really good, and the room was newly remodeled. We completely enjoy this hotel.
All the staff are very friendly good breakfast a very nice rooms
Overall a pleasant stay, very nice facility. Breakfast was delicious with many options. Room was spacious, clean and bed was very comfortable. The kerug with good coffee and bath and body work soap was a plus. The draw backs where the following: pool was not clean, staff was often not at the front desk or easy to locate for amenities (example extra towels), and wireless network did not support the number of people checked in. I was never able to get connect (no ip addresses available) and a work project was impacted. Would still stay again.
Service is nice and polite. Breakfast is as expected. The only improvements I would suggest would be quieter elevator doors (the literally scream) and softer bed sheets.
Breakfast menu needs some variety. Some potatoes, hash browns or grits would be nice and maybe some citrus.
Laundry room could use an additional set of washer and dryers.
I lost an expensive item in the room and reported it to the front who told me I could email the manager. I have yet to hear from him. That was 5 days ago.
If you have problems after hours and need some assistance you are out of luck. You can either leave a vm or email the manager.
Holiday Inn Express Suites Glasgow is a US Lodging based in Glasgow, Kentucky. Holiday Inn Express Suites Glasgow is located at 208 Wall St, Glasgow, KY 42141, USA.
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