sucks
Purchased a new weed-eater from our local Sears early last week; it works great! Over the years, we've bought a riding mower, washer and dryer, and a mattress. When needing items for our home, thankful we can trust Mack Emberton and his employees at the only place we consider when in need of trustworthy products.
Three years ago my wife and I bought a Kenmore washer and dryer set from this store. Within the first year our washing machine had to be repaired 6 times which fell under the lemon clause in which case we were able to get a new washing machine "that didn't match." Well now almost two years later out of nowhere the new washing machine tears up and is going to cost $350 to repair. The washing machine was only worth around $400 brand new and what do you know its the gear box?! That is the same problem the first one had only it had to be repaired 3 times within less than a year. The moral of this story is Kenmore is absolutely, without a doubt. 1115% pure junk!!!!!!!!!!!!!!!!!!!! The people at the actual store are nice but the people you have to deal with on the 800 # are rude and don't care if your appliances work or not as long as they have your hard earned money. In a nutshell I wouldn't buy a peanut from sears and I would suggest that no one else does either. Lowes all the way!!!!!!!!!!!!!!!!!!!
Sears Hometown Store is a US Hardware Store based in Glasgow, Kentucky. Sears Hometown Store is located at 671 Happy Valley Rd, Glasgow, KY 42141, USA.
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